Telehealth is receiving a medical visit through videoconferencing or sometimes just a phone call with the healthcare provider in a different location from the patient. You may be familiar with videoconferencing with your family or friends through apps like FaceTime or Skype.
Whether you can do a telehealth medical visit by only telephone depends on the type of service you need and sometimes on the health insurance that you have.
For more information:
Video on What to Expect from your Telehealth Visit
This animated video developed by the Hawaii Department of Health will explain telehealth, how to prepare for a telehealth visit, and what will happen during a telehealth visit.
A Description of Telehealth Services for COVID-19 and Beyond from Very Well Health
A Description of Telehealth Services from the Mayo Clinic