Call the PBTRC Helpline: (808) 956-2897

Does Your Community Need Telehealth?

We provide free consultation and resources for medical professionals and organizations to implement telehealth programs in rural and under-served communities across the Pacific*.

What is the Pacific Basin Telehealth Resource Center?

The Pacific Basin Telehealth Resource Center (PBTRC) is committed to expanding the availability of healthcare to underserved populations via telehealth and serves as the primary telehealth information resource for the Pacific region.

If you need assistance implementing a telehealth program or aren’t sure where to begin, get in touch and we can help you get started.

Find Us on Social Media

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We serve communities in Hawaiʻi, Guam, American Samoa, Commonwealth of the Northern Mariana Islands, Freely Associated States of the Republic of Palau, Republic of the Marshall Islands, and Federated States of Micronesia.

New Resources

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Telehealth Policy, Simplified: Your Go-To FAQ Guide

In response to frequent questions about telehealth policy and recent updates, PBTRC has developed a new FAQ resource to provide clear, up-to-date guidance. This quick reference covers key Medicare flexibilities, billing considerations, and policy changes impacting telehealth through 2027.

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What You Need To Receive Telehealth

PBTRC has revamped resources for patients to help prepare for a telehealth session. View and download the telehealth checklist and learn about the equipment you need or how to troubleshoot common issues.

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Resources for Patients with I/DD

For patients with an intellectual or developmental disability (I/DD), accessing health care services can sometimes be challenging but telehealth can offer another way for patients to get the services they need. View factsheets below to learn more.

Events

Donʻt miss the upcoming telehealth related events! Stay informed by attending a number of webinars, meetings, or even conferences. During these opportunities, you can learn about a number of topics including telehealth policy, the latest technology developments, recent program updates or activities and more.

Recent PBTRC News

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Exploring AI Together With PIPCA

Artificial intelligence is changing healthcare quickly. But understanding what these tools can do is only part of the conversation. How we use them matters,…
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When a Table Becomes a Place for Connection

What happens when you bring telehealth resources out into the community and simply make space for people to ask questions? They stop. They talk….
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PBTRC Joins Statewide Partners for AI Safety Week Hawaiʻi 2026

During the last week of April, the AI Safety Awareness Project (AISAP) brought AI Safety Week to Hawaiʻi, hosting workshops and conversations across Oʻahu,…

Find Telehealth Resources

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Health Care Providers

See an overview of each region to learn more about its health ecosystem, telehealth readiness and current and emerging telehealth initiatives as well as tips for getting started, grants and funding opportunities, resources for clinical care and telehealth program evaluation tools.

Learn what telehealth is, how to receive services, how much it costs, how to find telehealth providers, FAQs, and additional resources.

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Patients

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Patients & Providers

Patients can find what to expect from a virtual doctor’s visit and tips for finding telehealth care. Providers can learn best practices for providing care through telehealth and stay up to date on recent billing and policy changes.

Congratulations Winners - 2022 Student Social Media Content Challenge

Mahalo (Thank You) to all the students who entered the challenge by telling us what digital inclusion means to you! Congratulations Daniella, Jia, Jillian, Caroline and Kala. You are welcome to share the materials on your organization’s website and social media platforms by downloading the content below.

Caroline from Maunawili Elementary School
Kala from Maunawili Elementary School
1st Place - Daniella from University of Hawaiʻi
2nd Place - Jia from University of Hawaiʻi
3rd Place - Jillian from University of Hawaiʻi