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Getting Started with Telehealth

Resources, tips, and guides for how to start offering telehealth

Getting Started with Telehealth

Telehealth Best Practices

This video will highlight some of the best practices for healthcare providers when using telehealth to provide services.

Telehealth Resources

Telehealth Quick Start Guide for Hawaiʻi

PBTRC created this guide to provide a short summary of considerations for providers who want to start providing care via telehealth.

CMS Telehealth for Providers: What You Need to Know

This resource describes telehealth basics, starting and sustaining, and billing for telehealth.

Rapid Telehealth Conversion Kit

This guide from Mind & Body, Inc. distills the core concepts patients and providers need to understand to have a successful telehealth session.

Telehealth Communication Tips

The Academy of Communication in Healthcare (ACH) website offers tips to enhance interpersonal communication and relationships during a telehealth encounter.

Telehealth Implementation Playbook

This playbook from the American Medical Association (AMA) provides an efficient path to implementing a new digital health solution, including key steps, best practices, and resources to accelerate and achieve digital health adoption.

Selecting a Vendor Guide

This document from the American Medical Association (AMA) displays criteria to use in order to guide evaluation when considering a vendor.

Vendor Intake Form

This form from the American Medical Association (AMA) can be used to record vendor information such as business information, information technology, data security/privacy, customer service, efficacy, and usability.

Marketing Considerations for Telehealth Programs

This toolkit from the Rural Health Information Hub offers marketing considerations for rural communities regarding telehealth options and uptakes of services.

Consent Form (Sample)

This document provides sample telehealth consent language that can be added to existing patient consent.

Strategic Investments in Telehealth and Digital Tools for Health Centers: Maintaining Your Competitive Advantage Beyond the Pandemic

The National Association of Community Health Centers and the Mid-Atlantic Telehealth Resource Center developed this infographic that displays basic information about telehealth for health centers and recommendations for future telehealth investments.

Selecting a Video Platform

This video platform toolkit is designed to help readers learn more about how video can be used to support the delivery of healthcare and improve the customer care experience.

Telehealth Technology

Telehealth is a service that can be delivered in many different ways, not just a doctor talking to a patient by interactive video teleconference. Learn about the four telehealth modalities, technology resources and the basic equipment you need to offer telehealth services.