Telehealth & Digital Training Resources
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Join Our Online Learning Pathways for Digital Navigation, Motivational Interviewing & Culturally Responsive Care
We are excited to introduce a new set of online training opportunities designed to support community members, staff, and service providers who help others navigate technology, healthcare, and essential services.
These self-paced trainings focus on three core skill areas: digital navigation, motivational interviewing, and culturally responsive care. Together, they build practical skills for helping people access online tools, engage in virtual care, communicate with empathy, and provide care that honors each person’s culture, lived experience, and community context.
Whether you are supporting youth, working directly with community members, or strengthening your own communication and engagement skills, these trainings are designed to meet you where you are.
Participants can choose the learning pathway that best fits their role and interests. Certificates of completion are available for each pathway.
Sign up below and register now!
Available Training Pathways
Digital Navigation
This pathway is open to community members, staff, and volunteers who support others with patient portals, telehealth access, and navigating online services. Participants will gain a foundational understanding of digital navigation and virtual care access.
Motivational Interviewing
This pathway is for individuals or teams who want to focus on strengthening communication, trust-building, and person-centered engagement skills.
Culturally
Responsive Care
Designed for frontline healthcare professionals, including Patient Navigators, Community Health Workers, and caregivers, this learning path explores cultural humility, historical trauma, and culturally responsive care. Participants will gain practical strategies to create respectful, patient-centered care environments where individuals feel seen, heard, and supported.
What To Expect
- Self-paced, online training modules
- Practical, real-world skills you can use right away
- Certificates of completion
Choose the training pathway that fits you best or take them all! Once you sign up via the links above, you will be directed to our onboarding page.
Digital Navigator Workshop
Supporting Digital Health Access in Hawaiʻi
The Queen’s Health System and the Pacific Basin Telehealth Resource Center (PBTRC) partnered to host a Digital Navigator Training focused on building confidence in using digital health tools. Across four in-person workshops, more than 40 navigators, community health workers, and frontline staff participated in hands-on activities and real-life scenarios while receiving an overview of the online curriculum.
Developing Telehealth Training Scenarios
A Step-By-Step Guide for Nursing
Creating telehealth training scenarios can be difficult but this guidance provides you with tools to make the task easier.
NDL
Northstar Digital Literacy
The Northstar program is an online training platform brought to you by Literacy Minnesota. The self-paced modules focus on three main areas:
- Essential Computer Skills (Basic Computer Skills, Internet Basics, Using Email, Windows OS, Mac OS)
- Essential Software Skills (Microsoft Word, Excel, PowerPoint, Google Docs)
- Using Technology in Daily Life (Social Media, Information Literacy, Career Search Skills, Accessing Telehealth Appointments, Supporting K-12 Distance Learning, Your Digital Footprint).
You can earn a certificate when you successfully pass each assessment at no cost. Additionally, Northstar offers testing locations all over the U.S.