Telehealth Training Resources

Browse resources to prepare for telehealth

Telehealth Training

Digital Navigator Workshop: Supporting Digital Health Access in Hawai‘i

Healthcare is becoming more digital, but not everyone has the tools, skills, or support to keep up. This workshop was created to address that gap by training participants to guide others through essential digital health tasks with clarity, care, and cultural awareness. Participants will gain practical experience in:

Building trust and reducing fear around technology
Helping others log in and use patient portals
Preparing for telehealth appointments from start to finish
Navigating real-life client scenarios with confidence

This is more than a technical training. It is an opportunity to build the communication, empathy, and hands-on support skills that are critical in today’s healthcare and community environments. Participants will leave feeling prepared to bridge the digital divide and make a meaningful impact.

The training includes three required online modules followed by a 4-hour in-person session. Those who complete both components will receive a Certificate of Completion from The Queen’s Health Systems and PBTRC.

Build confidence. Bridge the digital divide. Support your community.

Each workshop is limited to 15 participants! Please reserve your spot ONLY if you are committed to joining.

Monday, August 18, 2025 @ 9AM-1PM HST

Tuesday, August 19, 2025 @ 10AM-2PM HST

Thursday, August 28, 2025 @ 530PM-830PM HST

Friday, August 29, 2025 @ 9AM-1PM HST

Developing Telehealth Training Scenarios
A Step-By-Step Guide for Nursing

Creating telehealth training scenarios can be difficult but this guidance provides you with tools to make the task easier.

FATT
Family Advocate Telehealth Training

The Family Advocate Telehealth Training Course is brought to you by Western States Regional Genetics Network (WSRGN) and PBTRC. The modules will give you a foundation of knowledge about telehealth and where to find resources for families to connect to services by telehealth. You can earn a certificate when you successfully complete the course.

NDL
Northstar Digital Literacy

The Northstar program is an online training platform brought to you by Literacy Minnesota. The self-paced modules focus on three main areas:

Essential Computer Skills (Basic Computer Skills, Internet Basics, Using Email, Windows OS, Mac OS)
Essential Software Skills (Microsoft Word, Excel, PowerPoint, Google Docs)
Using Technology in Daily Life (Social Media, Information Literacy, Career Search Skills, Accessing Telehealth Appointments, Supporting K-12 Distance Learning, Your Digital Footprint).

You can earn a certificate when you successfully pass each assessment at no cost. Additionally, Northstar offers testing locations all over the U.S.